Shipping & Return Policy


Shipping Policy

Your beautiful items will be processed within 3-5 days of your purchase. You will receive an email once your order has been 'fulfilled'.

 

Exchange Policy

We do not offer online exchanges at this time. If you need a different size or style, we suggest that you return the original item you wish to exchange and place a new order for the size or style you prefer. This is to ensure you get the item you want before it sells out.

 

Return Policy

We want you to love your new purchase! If you aren't totally satisfied, you may return your unwashed, unworn, and unused items within 7 days of delivery for a full refund (not including shipping costs), on the original form of payment. If the return is 14 days after delivery date, store credit will be issued. Anything after 14 days, a return will not be warranted. 

We can refuse to process a return if the item appears to be worn or damaged by the customer.

* Please note, there are no returns on FINAL SALE items. 

*Items must be in the original packaging with their original tags attached in order to be processed for a return. 

To initiate a return, email return@kalonthreads.com. Shipping costs will not be refunded. Please keep record of your tracking information. A completed return form must be mailed in with the returned items. Click HERE to download a Kalon Threads Return Form.

All returns received will be processed within 3-5 business days. Once processed, you will be issued your full refund, or store credit; depending on your duration of return. If you will be receiving store credit; we will email you a store credit code.